People searching for a bathroom showroom are usually trying to answer one question: where do I get the actual toilet, basin, bath and shower from? You can buy them yourself, or your fitter can supply them. Both work. What matters is that somebody checks the products against your room before any money changes hands.
Ready to hire? Meet our bathroom fitters in Stoke-on-Trent: own plumbers, tilers and electricians, fixed quote in 24 hours.
Option one: you choose and buy, we fit
Plenty of customers arrive with a suite already picked out, often after an afternoon walking round displays. That is completely fine. We fit items you have chosen yourself, and we would rather you love the taps than settle for ours. The trade off is that you take on the ordering. You are the one checking the boxes when the lorry arrives, and you are the one on the phone if a basin turns up chipped or a pan has the wrong outlet.
This route suits people who enjoy the choosing, have strong views on style, or have found a specific product they cannot get elsewhere.
Option two: your fitter supplies everything
Here the fitter orders the lot against the survey measurements and the water system they have already looked at. Deliveries are timed to the start date and checked before work begins. If something is wrong, it is the fitter's problem to sort, not yours. The trade off is less browsing, though you still choose the style, finish and layout.
This route suits people who want one point of contact and would rather not manage deliveries around a working week.
The checks that matter whichever you pick
Most fitting day problems trace back to one of these, and none of them are visible in a display room.
- Room size and door swing. A bath that fits the wall can still stop the door opening. Measure from the finished wall, not the old tiles.
- Water system. Many showers and taps need a minimum pressure. A combi, a gravity tank and an unvented cylinder behave very differently, and some fittings will be disappointing on the wrong one.
- Waste positions. Toilets come with different outlet heights and set backs. The wrong one means moving pipework or boxing out.
- Floor loading. A heavy freestanding bath upstairs may need the joists checking before you commit.
- Lead times. Confirm the delivery date sits comfortably before your start date. Waiting on a late delivery is the most common avoidable delay we see.
Questions to ask before you pay a deposit
- Can I send the product codes to my fitter before ordering?
- What is the returns policy on opened boxes and special orders?
- Who checks the delivery, and how long do I have to report damage?
- Are fixings, wastes and valves included, or sold separately?
How we handle it
At the free survey we measure the room, check the water system and look at the floor. If you are buying your own suite, send us the details and we will tell you whether it will work before you order. If you would rather we supplied it, we list every item on the written quote so you can see exactly what you are paying for. Either way the fit is done by our own plumbers, tilers and electricians.
A quick way to decide
If you already know exactly what you want, buy it and get it checked first. If you mainly want a finished bathroom with the least hassle, let the fitter supply it. If you are torn, choose the style yourself and ask the fitter to price the same items, then compare like for like. When you are ready, book a free survey or call 01782 901390.
Common questions
Can I buy my own suite and have you fit it?
Yes. We can supply everything or work with items you have already chosen. We just ask to see the product details before you order so we can check sizes, pressures and waste positions.
Is it cheaper to buy the bathroom myself?
Sometimes the item price is lower, but factor in delivery, checking the goods on arrival and who deals with a damaged or wrong part. A late delivery is the most common avoidable delay on any fit.
What should I check before ordering from a showroom?
Room measurements, door swing, the water system the shower and taps need, the waste position of the toilet and basin, and the delivery date against your start date.
Who handles a faulty product?
The supplier deals with a faulty product. Workmanship on our installation is covered by our written guarantee. Knowing which is which before you buy avoids arguments later.
Do I need to see a suite in person?
It helps for feel and finish, especially basins and taps. Size and fit are better checked against the survey measurements than by eye in a large display room.